Leveraging Nearshore and Offshore Capabilities for Best-In-Class Infrastructure
Overview
The client is a leading global technology firm that has helped shape the direction of the industry for decades with their products and services. With millions of customers and hundreds of thousands of employees working in and delivering value across every country on the planet, it takes an exceptional partner to help them deliver on their objectives.
Norwin has been an essential partner to the client for 20 years and has established itself as a strategic partner on their advisory board.
Problems
Norwin has been able to bring value to the client through its creative and flexible business offerings and its unparalleled ability to work onshore, nearshore, and offshore. This client has leveraged Norwin as a critical scale-up and scale-out provider of technical resources for pre-packaged, resident, and project services. This has been especially valuable on both ends of the portfolio spectrum, as a leading enterprise in the industry, the services organization has looked to Norwin to help them balance the transition of resources from declining to emerging technologies.
Solution
One of these efforts has resulted in the development of Remote Delivery Centers (RDC), which leverage offshore and nearshore capabilities to provide best-in-class infrastructure delivery capabilities for commercial through to Fortune 500 clients. These RDCs have enabled this client to transition valuable technical resources to focus on high-value activities while maintaining the same quality and client experience that their brand demands.
As technology continues to evolve, the demand for talent and innovative approaches to implementation and management also continues to expand. Norwin stands ready to help their client meet these challenges and more as they continue their journey as a pillar in the technology industry.

