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Their pre-configured “out of the box” solution with industry best practices is provided as a disaster ready SaaS solution to minimize time to value and optimize productivity while meeting the compliance, document generation and internal/external audit needs of the industry.

How we help our clients

BackInTheBlack®, LLC has been in the mortgage servicing industry as a premier hosted default mortgage servicing solution since 1999.

BackInTheBlack®, LLC has been in the mortgage servicing industry as a premier hosted default mortgage servicing solution since 1999.


Leveraging the BackintheBlack® decision engine, borrowers are presented with specific steps necessary to apply for a hardship. A document upload functionality, real-time messaging, and customer branding.

This provides a rich and stress-free integrated customer experience that will increase borrower participation while reducing servicer timeline requirements.


Powered by a proprietary, rule-based decisioning engine, the application provides dynamic workflow management coupled with compliant investor workout calculators. The application is highly configurable, which supports investor, loan type, private label, and other data-driven specific requirements.


Feature-rich compliance rule sets that ensure all client/investor-based requirements are maintained with the ability to be measured and tracked, which is a useful audit tool. BackInTheBlack® works closely with their client base and investors to ensure new programs/regulations are deployed prior to effective dates.

Accelerated Implementation

Out of the box implementation can be achieved, in most cases, in 90 days or less.


Integration with multiple Systems of Record. Third Party integrations – dialers, credit, imaging, SMDU, title, valuations, print vendors, FEMA disaster and IRS feeds

AMO SERVICES (Asset Management Outsourcing, Inc.)

As a leading provider of outsourcing services and technology in the financial industry, AMO provides services that do not require collections licenses.

Key Benefits

Services offered by AMO include various mortgage default management services (Loan Modifications, Short Sales, etc.), valuation services (BPOs, Appraisals), REO Management, Uninsured Title, Equity Analysis, Third Party QC Reviews.

AMO also offers customized outsourcing services tailored to a client’s specific needs. Verticals we serve include Mortgage Services, Consumer Finance, Auto Finance and Telecommunications.

Our integrated solutions deliver results that lower operating costs, achieve compliance, improve cash flow, reduce bad debt expense, and improve customer retention.